100msai
Communication is in Our DNA
[ Agent 0089 ]
Mission
[ OUR MISSION ]
AI for Healthcare
Healthcare is built on conversations.
But too many are lost in hold queues, faxes, and forms.
We are building AI Agents for healthcare that brings them back:
with clarity when patients need answers,
empathy when they’re overwhelmed
and trust when it matters most
Built to support care teams, not replace them so patients get care faster.
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The Safest AI
We’ve made safety the foundation of every layer we build: technical, clinical, and operational. In collaboration with our clinical team, we’ve designed:
Red-teaming protocols to stress-test edge cases
Real-time guardrails prevent unsafe clinical actions
Instant escalation to human staff during emergencies
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Ready for Humans
Healthcare conversations are emotional, unpredictable, and critical. 100ms AI agents are built for that.
Embedded safety rules ensure empathy and control
Motivational interviewing for complex, sensitive interactions
Natural, low-latency speechfor real-time flow
Adaptive conversation delivery based on age, tone, and context
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Built to Order
Every practice has slightly different intake rules. Every physician has slightly different instructions for triaging. We have built agents that can be customized easily in any format that’s easy for the stakeholder. A 10-mins call, email, a doc, a vizio chart. We work with everything.
[ Security ]
Built with empathy
Engineered for trust
100ms AI agents are designed secure, respectful, and always ready for healthcare-grade responsibility.. Our voice agents are trained to sound natural, adapt to patient needs, and honor boundaries—while upholding the highest standards of data protection.
All this while being fully HIPAA and SOC II compliant
HIPAA CompliantHIPAA Compliant
100ms has powered
100 Million
Interactions
1 Billion
Minutes of Conversation
2020
The Beginning
100ms started by ex Meta, Disney+ engineers
2021
The Launch
100ms.live is launched - live audio video infrastructure for healthcare
2023
The Reach
100ms reaches a billion minutes of conversations in a month
2024
The New Beginning
100ms launches AI agents for healthcare
[ OUR INVESTORS ]
Backed by
Investors
Accel
AlphaWave
LocalGlobe
Matrix
Strive
[ OUR INCREDIBLES ]
Meet the Team
From the team that built
Kshitij Gupta
Co-founder & CEO
Kshitij Gupta
Sarvesh Dwivedi
Co-founder & CTO
Sarvesh Dwivedi
Dr Latha Alaparthi
MD Gastroenterology, President of DHPA
Dr Latha Alaparthi
Aniket Behera
Co-founder & COO
Aniket Behera
Lukasz Kowalczyk MD
CEO of Soothien HealthTech, Advisor
Lukasz Kowalczyk MD
Watch the Podcast
Ready to work with adedicated team?

From day one, you'll work with a dedicated 100ms team member. They'll be your go-to person for everything from implementation to ongoing support.