Automate the first step to care navigation with
AI Intake Agents
From fax to phone calls, 100ms AI Intake Agents meet patients where they are, capturing clean data, enforcing error‑proof checklists, and syncing instantly with your systems, 24/7.
[ WHY AI INTAKE AGENTS ]
Unlock faster intakes, cleaner claims, and fewer lost patients
Cut billing errors in 1/2.
Demographics, coverage checks, and authorizations validated before submission.
70 % less manual data entry.
Structured data flows straight into EMRs & CRMs.
3× faster referral‑to‑intake cycle
No waiting on staff, forms, or faxes.
2× higher intake completion rates
Conversational voice beats portals every time.
[ ON THE GO INTAKE ]
Intelligent Intake and Registration
100ms AI Intake Agents meet patients where they are: voice, fax, web, text - capturing clean, audit-ready data and syncing it seamlessly into your systems, 24/7.
One Intake, Synced Everywhere
Structured, audit-ready patient data—captured at the first interaction. What we collect with ≥ 98% accuracy:
Patient Demographics
Name, DOB, address, contact info, insurance ID
Medical History
Conditions, medications, allergies, past surgeries, pregnancy status
Consents & Preferences
HIPAA consent, preferred language, communication preferences, captured via voice or digitally
Omni‑Channel Data Collection
Voice calls · fax extraction · web forms · portals · text fall‑back.
Voice calls, fax extraction, web forms, patient portals, and text fallbacks - all converge into one structured intake object mapped cleanly to your EMR and CRM schemas.
Built in real‑time Registration
No bottlenecks. No duplication. Clean patient records in seconds.
For any new patient, it instantly creates a new patient profile in your CRM or EMR.
Looks up, verifies, and updates existing records for existing patients.
Prevents Duplication with Intelligent matching to prevent redundant profiles.
Real-Time 24/7 System Sync
Structured patient data flows instantly into your EMRs and CRMs — no manual work, no delays.
HL7/FHIR payloads generated automatically at capture.
Seamless sync to Epic, Athena, ModMed, eClinicalWorks, Salesforce Health Cloud, and more.
Time-stamped, audit-ready, and fully traceable.
[ ROUTING ENGINE ]
Smart Triage and Routing
Transforms raw intake data into the next best action: within milliseconds. Once intake begins, the AI doesn’t stop at data capture: it makes intelligent decisions on where the patient goes next.
1
Trigger Detection
Symptoms, referrals, or patient requests spark the workflow.
2
Dynamic Checklist Engine
Specialty‑specific questions adapt in real time.
3
Decision Logic
Scores severity, coverage, and resource availability.
4
Automated Handoff
Escalates emergencies or queues prior‑auth AI Agent → no human pager‑duty.
[ ROUTING RULES ]
Triage and Route with Rule Families
AI voice agents triage patients, qualify needs, and route calls in real time.
[ GI PRACTICES ]
Symptom‑Based Triage
Screens abdominal‑pain calls with red‑flag logic, then auto‑books scopes; shrinking time to diagnosis 35 % and freeing consult slots.
[ INTAKE SCENARIOS ]
100ms AI handle the trickiest of intake solutions
How 100ms AI agents help:
Asks for missing info like insurance provider, member ID and address
Clarifies patient’s questions with built-in FAQs
Flags family history of colon cancer
Routes patients to office visit or direct procedure—no delays, no guesswork
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Integrates Deeply. Works Instantly. Securely built for Healthcare.
Always in sync. Zero lag, zero duplication, and zero manual entry
[ WORKS WITH ]
EHR Ready
[ SEAMLESS DATA PUSH ]
CRM Friendly
[ BUILT FOR ]
Dialer-compatible
Integrates Deeply. Works Instantly. Securely built for Healthcare.
Always in sync. Zero lag, zero duplication, and zero manual entry
[ WORKS WITH ]
EHR Ready
[ SEAMLESS DATA PUSH ]
CRM Ready
[ BUILT FOR ]
Dialer-compatible
[ READY FOR ANY PRACTICE ]
Streamline intake for your practice
Automate referral intake, insurance checks, and patient scheduling with AI agents built for large health systems and specialty practices.